Sports / Mobile
nagid88 is direct about how your information is used — what we collect, where it goes, and how you can review or correct it. This policy applies to all account holders and covers every interaction you have with us, subject to your local law and eligible regions.
When you open an account with us, we collect the information you provide directly — your name, contact details, and the credentials you use to log in. When you complete a transaction through bKash, Nagad or Rocket, we record the details of that transaction as part of your account history. We do not store full wallet credentials; payment processors handle their own authentication steps. We also collect technical data automatically — your device type, browser, IP address, and session timestamps. This information helps us keep your account secure and identify unusual access patterns. We do not sell your personal data to third parties. We may share limited information with payment processors and fraud-detection services where that is necessary to complete a transaction or protect account integrity. Any such sharing is governed by our data-processor agreements. The way we handle your data may be shaped by applicable law in your region, and eligibility to use this service depends on your local law and the regions we support at any given time. If you have questions about a specific data point we hold, the contact route in the support section of this policy is the right place to start.
This policy has clear boundaries. It applies to data we hold about your account, your activity on our platform, and the transactions processed through your wallet. It does not extend to third-party services you reach through links on our site, and it does not govern how payment processors like bKash or Nagad handle data on their own platforms. Understanding where our responsibility starts and ends helps you know who to contact when a data question arises.
Login activity, session records and device identifiers tied to your account fall inside this policy. We hold these to verify access and detect unauthorised use. You can request a summary of this data through our support contact route.
Deposits and withdrawals processed through bKash, Nagad or Rocket appear in your account transaction history. We retain these records as part of your account file. The payment processor's own privacy terms govern what happens on their side of the transfer.
We use cookies and similar tools to keep your session active and to understand how pages are used. You can manage cookie preferences through your browser settings. Disabling cookies may affect how certain account pages load.
Game content from studios available in our lobby, external links and payment provider apps operate under their own privacy terms. We do not control the data practices of those third parties, and this policy does not apply to them.
You have real, actionable choices when it comes to the data we hold about you. The account section of the platform shows your profile details, and you can update most of them directly from the settings page — name, contact number, and preferred language, for example. Transaction records in your account history give you a line-by-line view of deposits and withdrawals, including those made through bKash, Nagad or Rocket. If you find something that looks incorrect, raising it through the support contact route is the right first step. We will review the record and respond with what we can confirm or correct. Where local law in your eligible region gives you the right to request deletion or restriction of certain data, you can make that request in writing through the same contact channel. We aim to acknowledge data requests promptly, though response times depend on the nature of the request and applicable legal obligations we must satisfy before acting.
Open the account history section to see a full log of your transactions, login sessions and profile changes. This view is available after you sign in, from any device.
Profile fields such as your contact number and display name can be edited directly in account settings. For fields that cannot be changed self-service, submit a correction request through the support contact route.
If you are unsure what data we hold, or why a particular record exists, contact us through the published support channel. Describe the account and the specific record in question so we can locate it accurately.
Where your local law and eligible region allow it, you may request that we delete or restrict certain data. Submit the request in writing with your account details so we can assess it against our legal obligations.
If you have a question specifically about how your data is handled under this policy — or if you want to exercise any of the rights described above — these are the routes we have published for account holders to get in touch. Use the route that works best on your device. We do not make promises about response windows, but every message sent through these channels reaches the team responsible for account and data queries.
The live chat button is visible when you are signed into your account. Use it to raise a data or privacy question directly. It connects to the same support team that handles account queries.
Send a written privacy request or data question to our support email address, which is listed in the contact section of the site. Include your account reference and describe the data point you are asking about.
The help centre section of the site contains published policy documents and account guidance. It is the right starting point if you want to read the full terms before contacting support.
Keeping your account data accurate and appropriately protected is part of how we run this platform. We apply access controls so that only the account systems and personnel with a documented need can view personal information. Payment transaction data — including records linked to bKash, Nagad or Rocket — is retained as part of your account file for as long as your account remains active and for the period required after closure under applicable rules. You can request a copy of the data we hold at any time through the support contact route described in this policy. Cookie settings can be adjusted through your browser without affecting your core account access, though some session functions may behave differently. If this policy is updated in a way that materially affects how we use your data, we will notify you through the contact method associated with your account.
Personal data is only accessible to account systems and staff with a documented reason to view it. We review these access permissions as part of routine account security checks. Unusual access patterns trigger internal alerts.
We keep account and transaction records for as long as your account is active, and for a further period after closure as required by applicable rules. The exact duration depends on your region and the type of data in question.
Cookies used on this site are limited to session management and usage analytics. You can clear or block them through your browser settings. Blocking session cookies may affect how your login and account pages respond.
If we update this policy in a way that changes how your data is processed, we will send a notification to the contact details registered on your account before the change takes effect.
These are the questions we get most often about data handling, account records and how to exercise your rights under this policy. If your question is not covered here, the support contact routes listed above are the right next step.
We collect the details you enter during account registration — name, contact number, and login credentials — plus device and session data generated when you use the platform. Payment transaction data from bKash, Nagad or Rocket is also recorded in your account history.
Yes. Your account history section shows transaction records and profile data held against your account. For a broader data summary, send a written request through the support contact route and include your account reference so we can locate the relevant records.
We share limited data with payment processors and fraud-detection services only where it is needed to complete a transaction or protect your account. We do not sell personal data. Any sharing is covered by data-processor agreements that restrict how that information is used.
Account and payment records are kept while your account is active and for a period after closure as required by applicable rules in your region. The specific retention period depends on the type of data and the legal obligations that apply to your eligible region.
Most profile fields can be updated directly in account settings after you sign in. If a field cannot be changed self-service — or if you believe a transaction record is incorrect — contact support through the published chat or email channel with your account details and the specific record in question.
Send a written deletion request through the support email channel. Include your account reference and specify which data you want deleted. We will assess the request against our legal obligations, which vary by eligible region, and respond with what we can action and what we must retain.